1. How can I contact user support?
-Click the red " CONTACT US" button at top right corner of this page to send us a message. - By email: snoopy...
2. My game won´t open what can I do?
Contact Customer Support Please be sure to include a screenshot of your loading screen showing the user ID (top left corner)
3. My sound has stopped working. What can I do?
This can happen on iOS if your sound gets interrupted, such as by receiving a call. If you force close the app and reopen it, Goosebumps so...
4. How do I update my Game?
We are regularly releasing updates! To update your game, go to the App Store, enter the “Updates” section, and then update Snoopy's Town Ta...
5. How to find your Player ID?
Customer Support may need your Player ID to locate your account. To find it, open the game and your Player ID is in the upper left corner. ...
6. How do I take a screenshot?
In order to take a screenshot of your screen you can follow these steps: For Apple Devices: In order to take a screenshot, be sure to pre...
7. Can I change my Age?
As this game is compliant with COPPA; the option to link to Facebook, will only be visible to players over the age of 13. Please bear in m...
8. Critical Error. What to do?
Please be sure to contact Contact Customer Support Provide your Current User Id and the date you last accessed the game and we will fix th...
How do I stop notifications?
To activate or de-activate the notifications for Goosebumps, please go to your Device Settings > Notification Center > Goosebumps. Yo...
Need more help?